Terms of Service

Effective August 9, 2026

These Terms govern Connect, a business service provided by Tactivus LLC. They apply when an authorized customer representative accepts an order form or other agreement that incorporates them. That agreement may add to or replace parts of these Terms.

1. Connect

Connect lets authorized AI apps request supported reads and writes against connected accounting platforms. Connect is not an accounting system of record and does not replace a connected accounting platform, professional judgment, review, reconciliation, or required recordkeeping.

2. Eligibility, accounts, and authority

Connect is currently offered to businesses and users in the United States. Users must be at least 18. You are responsible for account credentials, workspace membership, connected apps, connected companies, and actions taken through your account. You must authorize only people and apps with a legitimate need for each company and promptly remove inappropriate access.

You represent that you have authority to connect each company, provide Customer Data, instruct us to process it, and disclose authorized results to your selected AI app.

3. Customer Data

“Customer Data” means data that you or authorized users provide or make available through Connect, including data from connected accounting platforms. You retain your rights in Customer Data. You give us a limited, non-exclusive right to process Customer Data only as reasonably necessary to provide, secure, maintain, and support Connect, follow documented instructions, and meet legal obligations.

We do not sell Customer Data or use it to train a Tactivus LLC AI model. Retention does not give us a separate license to commercialize Customer Data. Our Privacy Policy explains our data practices, and a data processing addendum can be completed for an appropriate customer agreement by contacting support.

4. Connected services and AI

Your connected accounting platform, connected AI app, and other customer-selected services are independent providers. Their availability, terms, privacy practices, retention, and model-training settings are not controlled by us. When you request that a result be returned to a selected app, you instruct us to make that disclosure. You are responsible for selecting an appropriate provider, plan, region, and data-control settings.

5. Accounting changes and AI output

Connect can perform supported accounting writes. Approval controls apply to the workflows identified in the product, but external changes may be non-atomic or difficult to reverse, and the connected accounting platform can apply its own validation, tax, sequencing, and side effects. AI output can be incomplete or inaccurate.

You are responsible for confirming the company and proposed changes, reviewing results, maintaining appropriate controls and backups, and deciding whether an action is suitable. We do not provide accounting, tax, legal, investment, or other professional advice.

6. Acceptable use

You must not:

• Use Connect unlawfully, without authority, or in violation of a connected provider’s platform rules.
• Access another customer, evade access or approval controls, or share credentials or tokens.
• Introduce malicious code, disrupt the service, probe for vulnerabilities without permission, or interfere with other users.
• Use Connect to infringe rights, mislead others, or process data that you are not permitted to provide.

7. Privacy, security, and confidentiality

Each party will use reasonable safeguards to protect nonpublic information and will use it only to perform under the agreement, exercise legal rights, or meet legal obligations. We may use providers that are bound to protect data as described in our Service providers page. No service is perfectly secure.

8. Fees and subscriptions

7-day free trial for eligible accounts. Card required. Your card is charged at the end of the trial unless you cancel. Your subscription then renews monthly until canceled.

Paid plans renew according to the checkout, order form, or plan terms until canceled. You authorize us and Stripe to charge applicable fees and taxes. Except where an order form or law says otherwise, fees are non-refundable and price changes apply prospectively after reasonable notice.

9. Suspension, termination, and deletion

You may disconnect an accounting platform, revoke a connected app, or manage your subscription through available product and support paths. We may suspend or limit access to prevent harm, address security, comply with law, respond to nonpayment, or investigate a material breach.

Workspace deletion ends access and begins provider and local cleanup. It does not delete records in a connected accounting platform and is not, by itself, subscription cancellation. The Privacy Policy explains ordinary retention and deletion periods. You remain responsible for exporting and retaining accounting records and other data that you are required to keep.

10. Ownership and feedback

Tactivus LLC and its licensors own Connect, its software, documentation, and branding. These Terms give you a limited, non-exclusive, non-transferable right to use Connect during the subscription. If you voluntarily provide feedback, we may use it without restriction, but we will not treat Customer Data as product feedback.

11. Availability and changes

Connect may include early-access features and may change as we learn from customers. Unless an order form includes a service level, Connect is provided on an “as available” basis. We may change or discontinue features, but we will use reasonable efforts to avoid materially reducing paid service without notice.

12. Disclaimers

To the maximum extent permitted by law, Connect is provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that Connect or connected services will be uninterrupted, error-free, or suitable for a particular accounting, tax, or legal outcome.

13. Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data. Except for payment obligations, fraud, willful misconduct, or liability that law does not allow to be limited, each party’s total liability arising from Connect will not exceed the fees paid or payable for Connect during the 12 months before the event giving rise to the claim.

14. Indemnity

You will defend and indemnify Tactivus LLC against third-party claims arising from Customer Data, your lack of authority to provide or disclose it, or your unlawful or prohibited use of Connect. We will promptly notify you of a claim and reasonably cooperate at your expense. You may not settle a claim in a way that admits fault or imposes an obligation on us without our written consent.

15. General

The governing law and courts stated in an applicable order form control. If there is no order form, the laws of the state where Tactivus LLC is organized govern, without regard to conflict-of-law rules, and disputes must be brought in courts with jurisdiction there. Before filing a claim, each party will give the other written notice and 30 days to try to resolve it informally.

Neither party may assign the agreement without the other’s consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets. If part of the agreement is unenforceable, the rest remains effective. A delay in enforcement is not a waiver. The agreement is the entire agreement about Connect and takes priority in this order: a signed order form, a signed data processing addendum, these Terms, and referenced policies.

16. Changes and contact

We may update these Terms prospectively. We will post the updated effective date and provide additional notice of material changes as required by the applicable signed agreement, law, or contract. An update does not replace a customer-specific change process stated in a signed agreement.

Questions and legal notices may be sent to support@tactivus.com.